Shipping discount

A shipping discount takes money off the delivery cost: free shipping, a percentage off, a fixed amount off, or a flat rate you set. It can be aimed at particular destinations, carriers or carts with its own shipping conditions.

Setup

1. Open Discounts and click Create discount, then choose Shipping Discounts.

   The create menu lists Shipping Discounts under Discounts, with the example “Free shipping on orders over $75”.

   

2. Choose the discount method and name the discount.

   Pick Automatic or Discount Code, then fill in Title (automatic) or Discount Code (code). The Summary card on the right recaps the discount as you build it.

   

3. Add discount rules for the destinations and carts that qualify.

   Click Add your first rule, then pick a condition — Cart subtotal for a spend threshold, or Country code, Shipping city, Province / State code, Postal code, Shipping type or Shipping method to aim it at a destination or carrier. With no rules, the discount applies to all qualifying orders.

   

4. Choose the discount type and enter the amount.

   Set Discount Type to Percentage off, Fixed amount off, Free shipping or Flat rate, then enter the value. Free shipping needs no value.

   

5. Set combinations, customers, markets and dates, then save.

   Choose which other discounts this one may combine with, whether to limit it to certain customers, which markets it runs in, and when it starts and ends. Save from the bar at the top of the page.

   

Settings

Discount method

Automatic needs no code — Shopify applies the discount as soon as an order matches. Discount Code means the shopper enters the code you set. The method is chosen at creation and the chooser is disabled afterwards.

Title / Discount Code

On an automatic discount, Title is the name shoppers see when the discount is applied. On a code discount the field becomes Discount Code and accepts only letters, numbers, underscores and hyphens.

Add internal title for reference

A second name only visible to you. Use it when the customer-facing title is not specific enough for your own list.

Discount Rules

The conditions an order must meet. A shipping discount can use Cart subtotal, Cart quantity, Cart attribute, Customer tags, Customer logged in, Customer is B2B, Customer orders count, and the shipping-only conditions below. Conditions inside a group join with the Between conditions AND/OR toggle; groups join with Match All Rule Groups or Match Any Rule Group.

Shipping type

Matches the kind of delivery Shopify reports for each option, not the rate’s name, with contains and does not contain. The kinds are SHIPPING (shipping), LOCAL (local delivery), PICKUP_POINT (pickup point), PICK_UP (local pickup) and RETAIL (retail); upper or lower case does not matter — for example Shipping type contains “local”. To match rates by name, such as Express, use Shipping method.

Shipping method

Matches the rate’s name or carrier code, with equals, contains and does not contain — for example Shipping method equals “FedEx Overnight” for one rate, or Shipping method contains “Express” for every rate with Express in its name. Upper or lower case does not matter.

Country code

Destination country as a two-letter ISO 3166-1 alpha-2 code (US, CA, GB), with is one of and is not one of. Use it to run a discount in some countries only.

Shipping city

Destination city names, with is one of and is not one of. Use it for a local delivery offer.

Province / State code

State or province codes (CA, NY, ON), with is one of and is not one of.

Postal code

ZIP or postal codes (90210, 10001), with is one of and is not one of. Use it for a tightly drawn delivery area.

Discount Type

Percentage off takes a share off the shipping cost. Fixed amount off subtracts an amount from it. Free shipping sets the whole shipping cost to zero. Flat rate replaces it with the rate you set, whenever the option costs more than that. An option already cheaper is left alone — a flat rate never raises a price. Switching the type clears the value entered for the previous one.

Percentage

The share taken off the shipping cost. Greater than 0 and no more than 100 — the field and the server both refuse anything outside that. 100 is the same as free shipping.

Discount Amount

For Fixed amount off, the amount subtracted from the shipping cost. Greater than 0.

Flat Rate Amount

For Flat rate, the shipping price the shopper pays instead of the calculated rate — a 5 flat rate, for instance. Greater than 0. It only ever lowers a price: an option that already costs less than your flat rate is left as it is.

Discount can be combined with:

Ticks for Product discounts, Order discounts and Shipping discounts. Leave them off and this discount runs alone; tick a box and Shopify may apply that kind alongside it.

Tags, in the same card, label the discount — up to 20. They are saved on the discount in Shopify. On Shopify Plus, ticking Product discounts also shows Stack with product discounts tagged. See Combinations.

Maximum discount usage

Only shown for a discount code. Limit number of times this discount can be used in total adds a Maximum discount uses field (a whole number greater than 0), and Limit to one use per customer caps it per shopper.

Purchase type

One-time purchases, Subscription products, or both — at least one is required. Ticking subscriptions adds First payment only, Limited number of payments (up to 100) or All recurring payments.

Customer eligibility

Limit to certain customers restricts the discount to the shoppers you pick. With it on, Match by chooses Customer segments (up to 5 on an automatic discount, up to 20 on a discount code) or Specific customers (up to 100). Shopify checks the shopper before the discount applies, in the cart as well. See Customer eligibility.

Markets

Apply to all markets covers every current and future market. Apply to specific markets lets you pick up to 20; at least one is required once you switch to it.

Active Dates

Start Date and Start Time say when the discount begins, and Set End Date adds an end. All times are in your store’s timezone, which the card names on screen.

Test mode

A switch on its own card above the Summary. On, the discount applies only to a signed-in customer whose account has the tag dos-test; everyone else shops as if it did not exist. On a new discount the switch is saved with the discount. On a saved discount it takes effect at once, without Save. See Test mode.

Examples

Free shipping over 75

Discount method: Automatic
Title: Free shipping over 75
Discount Rules → RULE GROUP #1 → Cart subtotal · is greater than or equal to · 75
Discount Type: Free shipping

Half-price delivery in two countries

Discount method: Automatic
Title: Half-price delivery
Discount Rules → RULE GROUP #1 → Country code · is one of · US, CA
Discount Type: Percentage off
Percentage: 50

Flat 5 shipping for logged-in customers, as a code

Discount method: Discount Code
Discount Code: FLAT5SHIP
Discount Rules → RULE GROUP #1 → Customer logged in · equals · true
Discount Type: Flat rate
Flat Rate Amount: 5
Limit to one use per customer: ticked

10 off express delivery only

Discount method: Automatic
Title: 10 off express delivery
Discount Rules → RULE GROUP #1 → Shipping method · contains · Express
Discount Type: Fixed amount off
Discount Amount: 10

How it shows to the shopper

An automatic shipping discount needs nothing from the shopper: Shopify applies it as soon as the order matches, and the Title you typed is the name shown next to the reduced delivery price. A code discount applies once the shopper enters the code.

The discount lands on the delivery options themselves, so the shopper sees a reduced price on each option it covers. An option that is already free shows no change, because there is nothing to take off.

Limits and notes

• Percentage: greater than 0, at most 100. 100 is free shipping.
• A flat rate never raises a price. It replaces the calculated rate only on options that cost more than the rate you set; a cheaper option is left alone.
• A free delivery option shows nothing. A shipping discount cannot reduce an option that already costs nothing — 30% of free is free. On a store where one market offers free local delivery and another charges, only the charged options change. Verified on a live store, 2026-09-07.
• Customers: up to 5 customer segments on an automatic discount and up to 20 on a discount code, or up to 100 specific customers.
• Markets: up to 20 when you pick specific markets.
• Subscriptions: up to 100 recurring payments when you choose a limited number.
• Combinations are Shopify’s call. Ticking a box in Discount can be combined with tells Shopify this discount may run alongside that kind; Shopify decides what actually applies.
• Segments live in Shopify. If a segment is deleted there, Shopify stops enforcing that gate and the discount becomes available to all customers on Shopify’s side. The app shows the missing segment and refuses the save until you remove it or pick another one.
• The method is fixed after creation. Duplicate the discount if you need the other method.

FAQ

Why does my shipping discount show nothing on a free delivery option? Because there is nothing to take off. A delivery option that already costs nothing stays at nothing. On the same order, the paid options are still discounted.

How do I limit a shipping discount to certain countries? Add a rule with the Country code condition and enter two-letter codes such as US, CA, GB. There are matching conditions for Shipping city, Province / State code and Postal code.

What is the difference between Shipping type and Shipping method? Shipping type matches the kind of delivery Shopify reports for the option — SHIPPING (shipping), LOCAL (local delivery), PICKUP_POINT (pickup point), PICK_UP (local pickup) or RETAIL (retail) — and offers contains and does not contain, for example Shipping type contains “local”. Shipping method matches the rate’s name or carrier code and also offers equals — for example Shipping method contains “Express”.

Is Free shipping the same as 100% off? Yes. Free shipping sets the whole shipping cost to zero and needs no amount; the app describes it as 100% off in the type list.

Related

• Product discount — take money off qualifying items.
• Order discount — take money off the order total.
• Create your first discount — the same flow, walked end to end.